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Emergency5 min read

Locked Out of Your House? Here's Exactly What to Do

Updated 1 February 2026

Stay Calm and Check the Obvious

Before doing anything else, take a deep breath. Check all doors and windows — including the back door, side gate, and any ground-floor windows you may have left ajar. Many lockouts are resolved simply by finding an unlocked entry point. Check if a family member, flatmate, or neighbour has a spare key. If you rent, your landlord or letting agent may hold a copy.

Do Not Try to Force Entry

It might be tempting to try and break in yourself, but forcing a door or window often causes expensive damage to frames, locks, and glass. You could also injure yourself. A professional locksmith can gain entry using non-destructive techniques in most cases, leaving your door and lock intact. Insurance companies may also reject claims if you've caused the damage yourself.

Call a Local Locksmith

A reputable local locksmith should be your first call. When choosing a locksmith, look for one that offers no call-out fees, transparent pricing, and a fast response time. At RS Lock & Safe, we aim to reach you within 30-60 minutes across East London and respond to calls 6am–10pm, 7 days a week, including bank holidays. Always ask for a quote before the locksmith begins work.

What to Expect When the Locksmith Arrives

A professional locksmith will first attempt non-destructive entry using specialist tools. This works in the vast majority of cases. They'll ask for proof of residence — a utility bill, driving licence, or anything showing your name and address. If the lock needs to be drilled (rare), they'll explain why beforehand and can fit a replacement on the spot.

How to Prevent Future Lockouts

Leave a spare key with a trusted neighbour or family member. Consider a key safe — a small wall-mounted lockbox with a combination code. If your lock is stiff or temperamental, get it serviced before it fails completely. Prevention is always cheaper than an emergency call-out.

How Much Does an Emergency Lockout Cost?

Emergency lockout costs in London typically range from £95 to £200 for a standard door opening during daytime hours. Night-time and weekend call-outs usually add 20–50% on top. Prices vary depending on the locksmith, the lock type, and whether destructive entry is needed. Always ask about call-out fees before booking — some companies charge £30–£60 just to turn up, while others include it in the price.

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